How to Find More and More and More Donors (and then even more)

Most of us start with the idea that to raise funds we have to find donors all the time. Therefore, the hunt begins, and the fundraising strategy focuses on finding people and getting them to donate. Sounds like a logical approach to reach your target, but in fact, it’s not at all.

If you are fundraising like this, you’re running up a steep mountain, and in no time, you’ll run out of breath.

Fact: to find donors is difficult, and asking people for money is nauseating.

Well, it is for me, especially when the idioms we use when fundraising are: ‘it is better to give than receive’ and ‘God likes a joyful giver.’

How awful to say these lines every day in hope that people will send us gifts?

My response to this kind of fundraising is if it’s so great to give, why then are charities always asking? Why are they not giving more to Catholics, prospects, and their donors? Sure,  I do not argue that they are doing wonderful work through their mission, but to those they ask for donations, charities lean heavily on the receiving end. In my view, that puts them at risk of capsizing the boat.

I think this constant asking for money puts you, the fundraiser, in an awkward situation. I applaud you for using the funds to help others, but is that enough to inspire Catholics to donate to them? I don’t think so, and I have a better approach. My view is that it’s better for everyone to give, especially charities.

To find donors, shock Catholics by giving more to them (even before you ask)

My approach to fundraising is heavily influenced by the concept, ‘it is better to give than to receive.’ This is challenging for us fundraisers because our job is to collect donations. But just because something is a paradox doesn’t mean it’s not true. If anything, the truth is hidden within what looks complex. You just have to keep looking.

This concept of giving to your Catholics (especially your current donors) has everything to do with fundraising because more donations don’t always come from finding new people. In fact, the majority of donations will come from the people whom you already know.

You just have to look more closely.

Just because you meet someone, explain what you do, and they don’t give, doesn’t mean they will never be a donor. In fact, you have more chances of them becoming a donor than repeatedly asking new people.

Donors are people who recognize the importance of what you do. They have similar values to you. They have a similar vision. They see your plan for doing good as a way forward. Therefore, the way to find donors is to take a step back and first find people who share your passion, share this with them as often as possible, and don’t drop the relationship just because you didn’t score a donation.

Donations happen when you take the time to build relationships with Catholics.

Check out my article on the Generosity Factor for more ways of shocking Catholics with your new approach to fundraising.

The #1 factor why you aren’t getting more donors

This is the where most Catholic charities fail. They find a group of Catholics who have a general interest in their work and immediately ask. If the response is “no thank you”, the charity forgets about them and goes looking for another group (or parish) to ask.

This becomes a never-ending cycle of finding and asking.

I think this is wrong because you associate your relationship with someone on whether or not they immediately give. I’m going to assume that, as a fellow Catholic, you see the fault here. We as Catholics don’t base our relationships on what we can get out of others.

That’s utilitarianism.

Utilitarianism is a civilization of production and of use, a civilization of “things” and not of “persons”, a civilization in which persons are used in the same way as things are used. – Pope John Paul II, Letter to Families, 1994

We as Catholics are to base our relationships on the dignity of the other person. We focus on willing the good of the other.

Check out my article on the fantastic book: Why Catholics Don’t Give … and What to Do About it.

Why long-term relationships equals more donors

Your number one priority to increase your number of donors is retention. Retention is keeping a donor year after year. Most Catholic organizations don’t look at retention, and that’s why each year they are frantically looking for donors to reach their end of year target.

They have no idea how many of last year donors gave this year. They don’t know why they stopped giving. They don’t know why they continue to give.

In fact, they don’t know much at all about their donors. These are serious problems that must be resolved quickly.

You have to switch to a different approach to your donors. With the technology that we have today, there’s no reason you cannot contact each one individually and get to know them.

Email costs nothing.

Phone calls cost very little.

All you have to do is manage your list of donors. That’s it.

Will it require some time and effort on your side? Absolutely. But the return on receiving long-term sustainable funds is exponential. I know no better way to increase your funds than this way. As you keep more of your current donors, you spend more time to find donors that help you grow rather than just replace donors that leave.

So the question is: do you know the percentage of last year’s donors who are giving this year? If you don’t, or if it takes you a while to find it, I recommend you start accessing this information more quickly.

Take a minute to read my article on how to inspire Catholics to give more financially.

Example: I’m not lying. Check the numbers for yourself!

To show you how important retention is, let’s do the math. For every one donor that stops donating, you have to find two just to increase your number of donors. So if you have 100 donors, and 50 stop giving, you have to find another 100 to increase your donors to 150.

This means you spend 50% of your time getting back to your original number of 100 donors, and the other 50% of your time growing your number of donors to 150.

That’s pretty inefficient.

It is a lot more work to find new donors than it is to keep the ones you have. Therefore, we can assume you are spending about 75% of your time looking for 50 donors to replace the ones you lost, and 25% of your time actually looking for ones to increase your fundraising level. This is why I said in the beginning that if you are just looking for new donors, you are climbing up a mountain and this strategy is exhausting. Instead, focus on who God has already given you.

Consider this Catholic approach to relating with your donors

My recommendation is to focus your time on your current donors. Build relationships with them. Learn who they are. Thank them often. Listen to them. Find ways to get them more involved than just financially.

When you make every effort to keep your donors, you don’t have to find two new donors to grow. Therefore, you can spend more time to find donors.

You just have to find one after another. That’s much easier to do.

The Catholic way of developing relationships with donors and increasing your donor base requires more prayer, more attention to the person, and more willingness to depart from the formalities of conventional fundraising.

Pray – Take a piece of paper, separate it into 12 columns, one for each month, and reflect on how you can express your gratitude to your donors each month. How can you say thank you without attaching a donation request to your message?

Pray – Whether it’s offering Mass for your donors, saying a rosary, or praying for them at adoration, find your ways to bless them. Also, tell them that you are doing it. Share with your donors the different activities you do for them. Have them get involved.

Pray – I also recommend that you intercede for your donors. The best way to do this is by asking them for feedback and doing small tasks for them. Ask, “how can I better serve you and thank you for your generosity?” Then, take action.

Ask – Ask your donors to stay donors. Keep track of your retention. Follow-up with each donor. Track when their year anniversary of donating is coming up and reach out to them in advance. Let them know how thankful you will be if they continued giving. Then start looking for more donors, as you will have more energy and time to do so.

 

Question: How long does it take you to find your retention rate?

How to Fundraise after a Disaster (Hurricane Harvey & Irma)

The level of destruction by Hurricane Harvey has been biblical. Like me, you have been following what’s been happening in Houston and the surrounding areas this past week. Residents have been pounded with rain, winds, tornadoes, and flooding. Now Hurricane Irma is on its way.

Fundraise Hurricane Harvey

As we watch the rescue efforts, we are all looking for ways to do our part. Perhaps you are thinking of:

Praying a novena
Travelling to Houston to help
Sending food and water
Connecting with locals in your area to organize a relief response
Donating money to a charity
Raising funds to support people you know

Today, we see the aftermath and look to rebuild. Many people have taken to social media and the internet to raise money.

While fundraising can help, I have learned how to raise money a much more effective way. Here are five strategies that I am currently using.

1. Focus on long-term fundraising.

While it’s good to ask for donations, organize your fundraising so you can ask today and in a few months. Check out this article for more details.

2. Ask for contact details as well as donations.

While you will get a surge of donations today, this response will wane quite quickly. Get people to stay informed on what’s happening by asking for the email, allowing you to ask for donations later on. Read this article to learn the benefits of asking for contact details.

3. Tell your story.

People are inspired to give when you share with them how things are moving forward. Keep people updated on how you are are rebuilding after the disaster. This motivates people to give. Read more about this topic here.

4. Don’t just ask for money.

Only a fraction of people will be able to donate. However, they can do other things, like provide resources and volunteer. Also, they may be able to donate later on. So make sure to get people involved in other ways. Check out this article on how to do this.

5. Thank people.

Make sure to thank people for their contributions. While the focus is helping people, it’s important to remember that relationships and community are as important as money. Take the time to thank people as intimately as possible (not just via a social media post). Read more about thanking people in this article.

Conclusion – Fundraising in the aftermath of a disaster

When it comes to fundraising after a disaster, we need to remember it’s not just about raising as many funds as possible. Suffice it to say, getting Houston back to normal will take time. Therefore, looking at fundraising in the long-term is more effective than just a short-burst of asking for money.

Focus on building relationships with the people God is placing in your life. This is the good that comes from these terrible events. As a result, you will build a network of friends, volunteers, and donors that will help you in the coming months and years.

Question: What’s your best fundraising strategy for rebuilding after a disaster? You can leave a comment below.

What a fundraiser should do every week

I want to walk you through a typical week for me so you can learn the Catholic habits of how to fundraise effectively. Yes, there are actions you can do that will make your fundraising more Catholic and more effective. Plus, by showing you what I do each week, you will learn two valuable lessons.

The first is that I do not chase money. I don’t run around, day after day, looking for who has large sums of cash to give. Nor am I constantly asking people for gifts. This also applies to the websites I design, the letters I write, and the emails I send.

I don’t bombard people with the omnipresent donate button, along with its partner in crime: the exclamation mark. “Please give!” I don’t fundraise like this because it is a secular and ineffective approach. It scares people away, and it is absolutely exhausting.

If you don’t believe me, I recommend you check your response rates and ask your readership what they think.

The second important lesson is that I am not only asking two times a year like most Catholic charities. I ask throughout the year. This may sound contradictory to my first lesson, but it’s not. Even though I’m not focused on asking for money every day, I’m constantly identifying when to ask someone or a group and what is the best approach.

I segment my campaigns to specific groups of people rather than use general campaigns which ask everyone all at once. I have a campaign specific to major donors because rather than wait months to ask them in a bi-annual campaign, I ask them at the best possible time.

Another group I like to segment is lapsed donors. Again, you don’t want to wait months to lump them into your yearly campaign.

Pitfalls to avoid in your day to day fundraising

With that said, each day of my week is designed to build relationships and ask specifics groups of people at the best time possible. As a result, you move your fundraising forward much quicker.

This proactive approach to fundraising is more effective – meaning you raise more funds – than waiting for your annual or semi-annual appeal to happen. It’s important to constantly be active because you will keep your momentum throughout the year. Then when your annual appeal does happen, you’ll be much more prepared to launch a successful campaign.

I also think this approach is much more Catholic because you are focusing on building relationships before asking for donations. The idea that someone will give just because they are Catholic is false. You also take advantage of people when you only see them as ‘another Catholic’.

The Catholic organizations that run general campaigns once or twice a year also put themselves at serious risk. For eight to ten months of the year, they aren’t meeting people, building relationships, spreading messages, identifying prospects, or asking for donations. Instead, when the bi-annual appeal is about to happen, they spend the majority of their time running around doing all of these at once. You are doing too much all at once.

Another downfall of this approach is you come across as intrusive and pushy. Catholics know when they are being sold something fast and quick, and most turn away when it happens.

What a fundraiser should do each week

What you want to do is have a weekly plan that keeps you moving forward. The plan that I will show you is a working template that you can modify depending on where you are with your fundraising. As a whole, this a fantastic framework to make sure you are not missing anything and executing on a consistent basis.

Your week should include the following ten actions. I’ve talked about these ten actions relentlessly on my website, videos, and resources. These are also the ten actions that I promoted in my first book, Alms. I recommend buying a copy of Alms because it goes in granular detail about each of these. You should also download the 10 Commandments to Catholic Fundraising e-book which also outlines these tasks.

When you execute these ten tasks for fifty-two weeks a year, you will move forward with your fundraising at a record pace.

  1. Pray – You have to take an active approach to your prayer life when fundraising because you can so easily get tunnel vision on money, forget about Jesus, your mission, and your community. Make prayer a habit.
  2. Thank people – You have to thank people more often than simply after they donate. Find reasons to send thank you messages and acknowledge that their involvement is continually helping you.
  3. Connect with people – Go out and meet people for the sake of meeting them. This is especially true when someone has organized an event in your field of work. And remember, the focus is not to find donors. The focus is to connect.
  4. Dream List – I’m a big believer that you have to intentionally seek out those people who will help you move forward. These are specialists in your field, people who can connect you with volunteers, major donors, and faithful supporters.
  5. 1-to-1 meetings – You have to book meetings and meet people. This includes major donors, faithful supporters, volunteers, influencers, and anyone else you think would benefit from hearing what your organization does.
  6. Build your community – You have to grow your contact list each week. This one action will dramatically impact on how much you can increase your funding levels year to year.
  7. Clean your database/contact list – Take time to make sure everyone’s name is correct along with their details. Avoid the horrible feeling of sending a person a message with their name misspelled.
  8. Distribute free content – Give, give, give. For every donation you want to receive, my recommendation is to find ways to give seven times more. This doesn’t mean you have to give money, but do give people resources and information that they will appreciate.
  9. Attend other people’s events – I’m sure there are other organizations out there that do things similar to yours. I suggest you connect with them and learn what they are doing. Learn also how you can help them succeed.
  10. Ask – You won’t raise any funds if you do not ask any for money. You have to intentionally ask people for donations each week.

Now that you know the ten fundamental actions, you must schedule a time to do each one every week.

How to organize your week as a fundraiser

Here is a suggested week plan that you can use. Again, you can modify it as you wish and move activities based on your availability.

Regardless if you have two minutes or two hours, I highly recommend you spend time doing each task. Don’t drop one simply because you can’t find the time. It’s important that you get into the habit of doing each task, improving week by week.

Monday Tuesday Wednesday Thursday Friday
Morning Pray (1)

Thank (2)

Pray (1)

Dream List (4)

Pray (1)

One-on-One meeting (5)

Pray (1)

Distribute free content (8)

Pray (1)
Afternoon Build community (6) Connect with people (3) Attend other events (9) Ask (10) Clean database (7)

As I mentioned, you do not have to be confined to doing one task on a certain day. I suggest you make your schedule and find what works for you. What you will discover by doing this is your approach to fundraising is much more balanced. Meaning, you are not just focused on asking for money. You will be building better relationships along with more of them.

A fundraiser’s best resource: the Catechism

I continually stress the importance of using the Catechism’s section on prayer as a gauge for how balanced you are with your interactions. A Catholic fundraiser is always reflecting on how balanced and genuine his or her messages are. The catechism explains that there are four different kinds of prayer: petition, thanksgiving, adoration, and intercession.

You can think of prayer as our way of speaking with God, and if we spent our days only asking him for things (petitioning), we wouldn’t have as fulfilling a prayer life if we forgot the other forms of prayer. Therefore, you have to take the time to speak with God in the different ways.

The same goes with fundraising. If all you do is ask people for donations, you’d be unfulfilled because you will find your work repetitive and boring. So will your donors, prospects, and followers. People eventually get tired of you constantly asking them for money. “When is enough for them?” they’ll think.

Therefore, you have to mix it up so that your approach is more Catholic. When you do take this approach, you capture people’s attention more often, build closer relationships with them, and subsequently raise more funds.

Change of perspective

To help you get started, use this pray, pray, pray, ask approach to ground yourself.

Pray – Pause and reflect on your normal weekly fundraising activities. Write down what you do on a typical week.

Pray – Review my list of 10 actions and identify which ones you are doing and which ones you are doing. Reflect on how your approach may be perceived by others. Would they think you are focused most on asking for money, them, or the mission?

Pray – Open your Bible to Baruch chapter 3. This chapter reaffirms the law of Moses (10 commandments) as a unique gift of God to Israel, the observance of which is the way to life and peace. Remember that specific tasks, done consistently, can dramatically help keep you focused on what truly is important.

Ask – Complete your own timetable and organize the ten tasks in a way that is most convenient for you.

Question: How will you schedule your upcoming week so that you have a much more effective approach to fundraising?